Operational Technology
Guest-Facing & Internal Technological Solutions
The ability to adapt and evolve digital strategy in the ever-changing technology solution landscape has become essential to improving the guest experience and increasing profits.
To maximize the return on investment on any technology solution you will implement, it is crucial that it aligns with your service strategy, results in high user adoption, is properly rolled out, and has clear performance metrics in place.
How Unique Hospitality Solutions can support:
Services Offered:
Standardization of System Configurations
Data Governance (in alignment with your big data strategy)
Property Management Selection and RFP
Housekeeping Solutions
Rapid Response System Evaluations
Operational Implementation
Maximizing Functionality and User Adoption
Services Offered:
Guest-facing App Selection & Guest Journey Mapping
Guest Contactless Communication Implementation
Employee Communication & Digital Workplace Solutions
Communication Strategy Design
Training, Process Mapping, and Standard
Operating Procedures